Problem-Solving Skills for Multi-Stakeholder Challenges

المجموعات المستهدفة:

Learners at all stages of the life-long learning process - young professionals, graduates, postgraduates, experienced professionals from all fields looking for additional qualification.

المتطلبات المهنية:

English language abilities in speaking and writing on the Upper Intermediate level (at least B2)

المتطلبات التقنية:

A stable internet connection and a quiet work environment

منهجية وكالات العمل:

keine Angaben

المحتويات

In all types of organizations, people face various external challenges and internal problems along their professional journey. Strong problem-solving skills are therefore key to professional and personal success. In this course you will get a comprehensive overview of proven problem-solving theories and methods, such as design thinking, organisational theory and role-play. Moreover, you will train fundamental skills such as critical thinking, emotional intelligence, negotiation, team and leadership skills. You will develop a deeper understanding of challenges by engaging with your peers in a two-day online workshop that will help you premeditate, plan and test your learnings and skills. At the end of the course, you will be able to reflect on your own position and options for positive change in the workplace and employ these soft skills, concepts and methods in developing realistic problem-solving strategies.

What you will gain from this course:

Competence and knowledge on how to prepare for and act on complex challenges in the workplace
A comprehensive overview of proven problem-solving theories and methods, such as design thinking, organisational theory and role play
Fundamental soft skills such as critical thinking, emotional intelligence, negotiation, team and leadership skills
A continuing education certificate from Freie Universität Berlin


This is the perfect course for you if you want to...

be able to identify conditions for success and failure in complex project settings
get an understanding of social dynamics so you can navigate negotiation processes in order to reach consensual and actionable goals
win and engage partners, apply innovative methods and ultimately launch well-embedded and impactful solutions to challenges in your workplace


What you should bring to the course:

English language abilities in speaking and writing on the Upper Intermediate level (at least B2 according to the Common European Framework of Reference for Languages)
The willingness and ability to participate and actively contribute to the three live sessions of this course
An openness for engagement and interaction with your peers in order to discover creative approaches to problem-solving
A stable internet connection and a quiet work environment


Your Instructor:
Nicolas Rode